Privacy
Policy

TerraNova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

We collect information that you provide directly to us: Account Information: When you subscribe to our services, we collect your name, email address, company name, and billing information. Project Information: We collect information about your projects, including requirements, feedback, and any materials you share with us for development purposes. Communication Data: We retain records of our communications with you, including emails, chat messages, and any feedback or requests you submit. Usage Information: We automatically collect certain information about how you interact with our services, including access times, pages viewed, and the features you use.

We use the information we collect to: Provide, maintain, and improve our services to you. Process transactions and send related information, including purchase confirmations and invoices. Communicate with you about your projects, respond to your requests, and provide customer support. Send you technical notices, updates, security alerts, and administrative messages. Analyze trends and usage patterns to improve our services and develop new features. Comply with legal obligations and protect our rights and the rights of others.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting services. These providers are contractually obligated to protect your information. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. We regularly review and update our security practices to enhance protection of your data.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Project files and deliverables are retained for a reasonable period after project completion to facilitate any follow-up work or support. You may request deletion of your personal data at any time, subject to our legal obligations to retain certain information.

Depending on your location, you may have certain rights regarding your personal information: Access: You may request access to the personal information we hold about you. Correction: You may request that we correct inaccurate or incomplete information. Deletion: You may request that we delete your personal information, subject to certain exceptions. Data Portability: You may request a copy of your data in a structured, commonly used format. Opt-Out: You may opt out of receiving promotional communications from us at any time. To exercise any of these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Essential Cookies: These are necessary for the website to function properly. Analytics Cookies: These help us understand how visitors interact with our website. You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our website.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: Email: support@tnova.dev We aim to respond to all privacy-related inquiries within 30 days.